Business Writing Skills

Scheduled Sessions

Course overview

• The ability to write clearly and effectively is a critical professional skill. The two-day program will assist participants plan, organise and structure their writing to achieve better results with written communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader-oriented and communicate clearly and effectively.

Key benefits

• Learn to write documents that are more reader-oriented and communicate more clearly and effectively.
• Learn the basics of good business writing.

Who Should attend

• People who want to improve or refresh their writing skills.
• People new to writing business letters and memoranda.
• People who have experience and are looking to fine-tune their skills.

Qualification Pathway

Learning outcomes

• Plan the structure of a document to ensure correct information flow.
• Choose appropriate words for the type of document being written.
• Write crisp and clear sentences.
• Produce concise letters, memos and reports.
• Adjust writing style to suit the requirements of the topic and the reader.
• Plan, draft, sequence and structure written communication in various styles and formats using correct and appropriate language.
• Review and proof-read written communication for appropriate style, correct and appropriate language, sequence, structure and readability.
• Write communications in the styles and to the standards required by your workplace and appropriate for your audience.

Course content

• Effective written communication.
• Planning and organising written communication.
• The principles of 'plain English.'
• Grammar punctuation and spelling.
• Commonly confused words.
• Conventions.
• Using the appropriate style and tone.
• Reader focused writing.
• Avoiding sexism in business writing.
• Writing and editing exercises.
• Effective letter writing.

Assessment details

• Assessment is optional and incurs a fee unless enrolled into a qualification.

Australian Qualifications Framework level

• Level 3

Prices