Appraising and Managing Performance

Scheduled Sessions

Course overview

• Appraising and Managing Performance is a workshop that explores the performance review process and related systems which have the potential to contribute to improved job satisfaction and work output. Day one of this practical program covers how to set up a performance management system while day two covers the practical aspects of conducting the review and how to give constructive feedback. By the conclusion of this program participants will feel more confident in their ability to make the performance appraisal of their staff a transparent and fair experience.

Key benefits

• Contribute to improved job satisfaction and work output via constructive performance reviews,Feel more confident in your ability to make the performance appraisal of your staff a transparent and fair experience.

Who Should attend

• Supervisors.
• Managers.
• Project coordinators.
• Human resource managers
• APS3 to APS6 public sector employees

Qualification Pathway

Learning outcomes

• Develop and implement performance management systems
• Coordinate development plans
• Allocate work
• Assess performance and manage follow-up
• Coordinate formal feedback process and provide feedback.

Course content

• The role of performance management in the organisation.
• The Performance Management Cycle.
• Linking strategic and operational plans to individual performance management.
• Implementing and monitoring performance management systems.
• Approaches to performance management.
• Factors that inhibit performance management.
• Recognising and rewarding performance excellence.
• Developing the performance agreement.
• Preparing for and conducting the review.
• Negotiating and coordinating learning and development plans.
• Managing diminished performance.
• The legal aspects of performance management.
• Developing individual performance goals and indicators.

Assessment details

• A Workplace Application Project requiring 10-12 hours preparation (approx).
• Please note assessment incurs a fee unless enrolled in a qualification.

Australian Qualifications Framework level

• Level 5

Prices