Team Effectiveness

Scheduled Sessions

Course overview

• This program describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team and proactively working with the management of the organisation.This program examines strategies to ensure your team work effectively together to achieve a set goals and objectives.

Key benefits

• Learn how to influence others more positively in the workplace.
• Develop your leadership capabilities so that you can assume a leadership role within your organisation.
• Appreciate the importance of modelling the right standards and conduct of behaviour in a leadership position.

Who Should attend

• All managers and public sector employees working at the frontline of an organisation, from supervisors and team leaders through to business unit and divisional managers
• APS3 to APS6

Qualification Pathway

Learning outcomes

• Plan to achieve team outcomes
• Develop team cohesion
• Participate in and facilitate work team
• Liaise with management

Course content

• Establishing team purpose, goals and objectives
• Consulting with team members
• Supporting team members in meeting expected outcomes
• Establishing standards of performance
• Communicating expectations, roles and responsibilities
• Encouraging team members to accept responsibilities for work tasks
• Fostering cultures where team members assist each other in undertaking required roles and responsibilities
• Providing feedback
• Differentiating recognition and reward
• Leadership style and factors that influence style
• Communicate information and unresolved issues between management and the team

Assessment details

• You may achieve a Statement of Attainment if you choose to be assessed for this module. Assessment is by workplace project.
• The fee for assessment is $200 per competency.
• Assessment is optional.

Australian Qualifications Framework level

• 4 or 5

Prices