Coaching and Mentoring

Scheduled Sessions

Course overview

• Achievement of results in any organisation is through the individual achievements of its people. Managers need to take an active part in addressing and responding to specific opportunities to improve performance of their employees. This workshop will help participants to develop the skills to support and sustain improved performance by others.

Key benefits

• This workshop will help participants to develop the skills to support and sustain improved performance by others.

Who Should attend

• Managers, specialist staff and professionals who manage, lead and support others who need to improve and sustain their performance by using coaching skills. It is also aimed at anyone wishing to implement a mentoring program within an organisation, be they management, coordinators or participants.

Qualification Pathway

Learning outcomes

• Prepare for coaching and mentoring within the organisation
• Provide coaching and mentoring to individuals and groups
• Follow up coaching and mentoring to discern outcomes

Course content

• The difference between coaching and mentoring
• Coaching and mentoring in the workplace
• Types of coaching and mentoring
• Coaching and mentoring framework
• Coaching and mentoring skills
• Coaching and mentoring qualities
• Communication skills
• Dealing with Challenges
• The first meeting
• Coaching a Team
• Finalising the program
• Common mistakes
• Non-traditional tools

Assessment details

• No assessment available

Australian Qualifications Framework level

• Not applicable

Prices